At Mane Salon at 1612, we take pride in providing exceptional hair and beauty services to our valued clients. Our team of skilled professionals is dedicated to ensuring your satisfaction. However, due to the nature of our services, we have established the following No Refund Policy:
- Service Satisfaction:
- If you are not satisfied with the service you received, please inform us before leaving the salon. We will make every effort to address your concerns and make necessary adjustments.
- Adjustments must be requested within 7 days of the original service date.
- Retail Products:
- All sales of retail products are final. We do not offer refunds or exchanges on any retail products.
- In the rare event of a defective product, please return it within 7 days of purchase, accompanied by the original receipt, for an exchange.
- Appointments and Cancellations:
- We require at least 24 hours’ notice for any appointment cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
- No-shows and last-minute cancellations will be subject to a fee equal to 50% of the scheduled service cost.
- Gift Cards:
- Gift cards are non-refundable and cannot be exchanged for cash.
- Lost or stolen gift cards will not be replaced.
By scheduling an appointment and receiving services at Mane Salon at 1612, you acknowledge and agree to this No Refund Policy. We appreciate your understanding and cooperation. If you have any questions or concerns, please feel free to contact us directly. Thank you for choosing Mane Salon at 1612!
